Privacy Policy
Effective Date: December 12, 2025
Last Updated: August 24, 2026
Welcome to Daoism Light (“we,” “us,” “our,” or “this website”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, create an account, place an order, contact us, or otherwise interact with our services.
Please read this Privacy Policy carefully to understand how your personal information may be handled.
1. Data Controller
For the purposes of applicable data protection laws, Daoism Light is responsible for determining how and why personal information collected through this website is processed.
If you have questions about this Privacy Policy or the way we handle your personal information, you may contact us at:
Email: service@daoismlight.com
2. Information We Collect
The information we collect depends on how you interact with our website.
2.1 Information You Provide to Us
Account and Contact Information
When you create an account, place an order, subscribe to communications, or contact us, we may collect information such as:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Account login information
- Information you voluntarily provide when contacting customer support
Order and Transaction Information
When you purchase a product, we may collect information related to your order, including:
- Products purchased
- Order value
- Shipping method
- Order status
- Transaction date
- Returns or refund information
Payment Information
Payments are processed through third-party payment service providers, such as PayPal, Stripe, or other payment providers made available through our website.
We do not directly store complete credit or debit card numbers on our servers.
Payment providers may provide us with limited transaction information, such as:
- Payment status
- Transaction identifiers
- Payment method type
- Partial payment information necessary to process or manage an order
Payment information is handled by the applicable payment provider in accordance with its own privacy and security practices.
2.2 Information Collected Automatically
When you visit our website, certain technical and usage information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Language settings
- Referring website or page
- Pages viewed
- Date and time of access
- General website interaction data
This information helps us operate, secure, analyze, and improve our website.
2.3 Cookies and Similar Technologies
We may use cookies and similar technologies to:
- Keep shopping carts functioning
- Maintain account sessions
- Remember user preferences
- Understand website traffic and usage
- Improve website performance
- Measure the effectiveness of marketing activities
- Provide more relevant website content
Where required by applicable law, we will request consent before placing non-essential cookies or using certain tracking technologies.
You may manage or disable cookies through your browser settings or any cookie preference tools made available on our website.
3. How We Use Your Information
We may use personal information for the following purposes.
3.1 Order Processing and Fulfillment
We may use your information to:
- Process purchases
- Confirm orders
- Arrange shipping and delivery
- Provide order tracking
- Process returns and refunds
- Resolve payment or transaction issues
- Communicate with you regarding your order
3.2 Customer Service
We may use your contact and order information to:
- Respond to questions
- Provide customer support
- Resolve order or delivery issues
- Process return or refund requests
- Respond to product inquiries
3.3 Website Operation and Improvement
We may use technical and usage information to:
- Maintain website functionality
- Improve website navigation and user experience
- Analyze website performance
- Diagnose technical issues
- Detect suspicious or unauthorized activity
- Improve our products, content, and services
3.4 Marketing and Communications
Where permitted by applicable law, and where required with your consent, we may use your information to send:
- Product updates
- Promotional offers
- New product announcements
- Store news
- Other marketing communications
You may unsubscribe from promotional emails at any time by using the Unsubscribe link included in those messages.
3.5 Personalization
We may use browsing activity, purchase history, or product interests to provide more relevant product suggestions and improve your shopping experience.
3.6 Legal, Security, and Compliance Purposes
We may process information when reasonably necessary to:
- Comply with applicable laws and regulations
- Respond to lawful governmental or regulatory requests
- Enforce our website policies and agreements
- Protect our website, customers, and business
- Detect fraud, unauthorized transactions, abuse, or security threats
- Establish, exercise, or defend legal claims
4. Legal Basis for Processing
Where applicable under data protection laws, including the General Data Protection Regulation (GDPR), we process personal information based on one or more of the following legal grounds:
4.1 Performance of a Contract
We may process your personal information when necessary to provide products or services you request, including:
- Processing orders
- Receiving payments
- Arranging shipping
- Providing customer support
- Managing returns and refunds
4.2 Legal Obligations
We may process and retain certain information where required to comply with legal, tax, accounting, regulatory, or other applicable obligations.
4.3 Legitimate Interests
We may process personal information where reasonably necessary for our legitimate business interests, including:
- Operating and maintaining our website
- Improving our products and services
- Preventing fraud
- Protecting website security
- Understanding website performance
- Providing customer support
We consider your rights and interests when relying on legitimate interests as a legal basis.
4.4 Consent
Where required by applicable law, we may process information based on your consent, including for:
- Certain marketing communications
- Non-essential cookies
- Certain analytics or advertising technologies
Where processing is based on consent, you may withdraw your consent at any time, subject to applicable law.
5. How We Share Your Information
We do not sell or rent your personal information for monetary consideration.
We may share information with third parties where reasonably necessary to operate our online store and provide services to you.
5.1 Payment Service Providers
We may share necessary transaction information with payment processors and payment service providers to process:
- Payments
- Refunds
- Chargebacks
- Payment-related inquiries
- Fraud prevention checks
These providers process information according to their own privacy policies and security practices.
5.2 Shipping and Logistics Providers
We may provide necessary delivery information to shipping carriers, logistics companies, fulfillment providers, or postal services.
This information may include:
- Name
- Shipping address
- Phone number
- Email address
- Other information reasonably required to deliver your order
5.3 Website and Technical Service Providers
We may use third-party service providers for functions such as:
- Website hosting
- Cloud storage
- Website security
- Analytics
- Email delivery
- Customer support
- Fraud prevention
- Website performance monitoring
These providers may process limited personal information on our behalf where necessary to perform their services.
5.4 Legal Requirements
We may disclose personal information where we reasonably believe disclosure is necessary to:
- Comply with applicable law
- Respond to a court order, subpoena, or lawful government request
- Investigate suspected fraud or unlawful activity
- Protect our legal rights
- Protect the safety or security of customers, users, or others
5.5 Business Transfers
If Daoism Light is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, relevant personal information may be transferred as part of that transaction, subject to applicable law.
6. International Data Transfers
Daoism Light may work with service providers located in different countries or regions.
As a result, personal information may be processed or stored outside the country in which you reside.
Where required by applicable law, we take reasonable steps to ensure that appropriate safeguards are used when personal information is transferred internationally.
7. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
This may include retaining information for:
- Processing and maintaining order records
- Providing customer service
- Managing returns, refunds, or disputes
- Meeting tax and accounting requirements
- Preventing fraud
- Complying with legal obligations
- Resolving disputes
- Enforcing our agreements
Retention periods may vary depending on the type of information and applicable legal requirements.
When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.
8. How We Protect Your Information
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include:
Secure Connections
Our website uses encrypted HTTPS connections where appropriate to help protect information transmitted between your browser and our website.
Third-Party Payment Processing
Payment card information is processed through third-party payment service providers rather than stored directly by Daoism Light.
Access Controls
Access to personal information is limited to individuals and service providers who reasonably require access to perform their duties.
Website Security Measures
We may use:
- Security tools
- Monitoring systems
- Software updates
- Access restrictions
- Other reasonable security measures
These measures are designed to help protect our website and customer information.
However, no method of transmission over the internet or electronic storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.
9. Your Privacy Rights and Choices
Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.
These rights may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request restriction of certain processing activities
- Object to certain uses of personal information
- Withdraw consent where processing is based on consent
- Request a copy of certain personal information
- Request data portability where applicable
- Opt out of certain marketing communications
These rights may be subject to legal limitations or exceptions.
To submit a privacy-related request, please contact:
We may need to verify your identity before completing certain requests.
10. Account Deletion
If you have created an account with Daoism Light, you may request deletion of your account by contacting us.
Deleting an account does not necessarily require us to immediately delete all information associated with previous transactions.
Certain information may need to be retained for legitimate business or legal purposes, including:
- Transaction records
- Tax records
- Refund records
- Fraud prevention records
- Legal or regulatory compliance records
11. Marketing Preferences
You may unsubscribe from promotional emails at any time by clicking the Unsubscribe link included in our marketing messages.
Please note that even if you unsubscribe from marketing communications, we may still send non-promotional messages relating to:
- Orders
- Shipping
- Returns
- Refunds
- Account security
- Customer service inquiries
- Important changes affecting your transactions or account
12. Cookies
Our website may use several types of cookies.
12.1 Essential Cookies
These cookies are necessary for basic website functionality, including:
- Shopping cart operation
- Checkout
- Account login
- Website security
- Session management
12.2 Functional Cookies
These cookies may remember your preferences and help provide a more convenient browsing experience.
12.3 Analytics Cookies
These cookies may help us understand how visitors interact with our website so we can improve its design, content, navigation, and performance.
12.4 Marketing Cookies
Where used and permitted by applicable law, these cookies may help measure advertising performance or provide more relevant marketing content.
Where legally required, non-essential cookies will be used only after appropriate consent has been obtained.
You may manage cookies through your browser settings or any cookie preference tools available on our website.
Disabling certain cookies may affect some website features or functionality.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, payment providers, shipping providers, or other external services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.
We encourage you to review the privacy policies of third-party services before providing personal information to them.
14. Children’s Privacy
Daoism Light is not intended for children under the age of 16.
We do not knowingly collect personal information directly from children under 16.
If we become aware that personal information has been collected from a child in circumstances where such collection is not permitted, we will take reasonable steps to delete the information.
Parents or legal guardians who believe that a child has provided personal information to us may contact:
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Our website
- Business practices
- Technology
- Service providers
- Applicable legal requirements
When changes are made, we will update the Last Updated date at the top of this page.
We encourage you to review this Privacy Policy periodically.
Where required by applicable law, material changes may be communicated through our website, email, or other appropriate means.
16. Contact Us
If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the way we handle personal information, please contact us:
Daoism Light Email: service@daoismlight.com